23 Aug How To Conduct Valid Research on Employees
A good resource for research and how to protect the confidentiality of your employees. It has some good ways to get around major roadblocks and would lead to a much better analysis in the end.
When people think about design research, the first target audience that comes to mind are consumers. However, we often design engagement strategies for audiences inside of organizations, i.e. employees. And politics and hierarchy can make conducting research on employees especially challenging.